Welcome to Solea Teas. These Terms & Conditions govern your access to and use of our website, products, and services.

By visiting our website or placing an order, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website.

1. About Solea Teas

Solea Teas provides carefully selected tea products and related offerings through our online store.

Throughout these Terms & Conditions, the terms "Solea Teas," "we," "us," and "our" refer to Solea Teas.

The terms "you," "your," and "customer" refer to the person accessing our website or purchasing our products.

2. Website Use

By using our website, you agree to use it only for lawful purposes and in accordance with these Terms & Conditions.

You agree not to:

  • Use the website for any unlawful purpose

  • Attempt to gain unauthorized access to our systems

  • Interfere with the operation or security of the website

  • Copy, reproduce, or exploit our website content without permission

  • Use our website in a way that could damage our business, reputation, or customers

We reserve the right to restrict or terminate access to our website where we reasonably believe these Terms have been violated.

3. Product Information

We make every reasonable effort to ensure that product descriptions, images, ingredients, specifications, and other information displayed on our website are accurate and up to date.

However, slight variations may occur due to:

  • Screen and display settings

  • Photography and lighting

  • Product packaging updates

  • Natural variations in tea products

We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time without prior notice.

4. Product Availability

All products are subject to availability.

We reserve the right to:

  • Limit quantities available for purchase

  • Discontinue products

  • Modify product offerings

  • Refuse or cancel an order where necessary

If a product becomes unavailable after you place an order, we will make reasonable efforts to contact you regarding the available options.

5. Pricing

All product prices displayed on our website are subject to change without prior notice.

We reserve the right to correct pricing errors or inaccuracies.

If an obvious pricing error affects an order that has already been placed, we may contact you before fulfilling the order and provide the option to confirm the order at the correct price or cancel it.

Any applicable taxes, shipping charges, or additional fees will be displayed where applicable.

6. Orders

When you place an order through our website, you are making an offer to purchase the selected products.

After placing your order, you may receive an order confirmation acknowledging that we have received your request.

An order confirmation does not necessarily mean that your order has been accepted or shipped.

We reserve the right to refuse, limit, or cancel an order for reasons including:

  • Product availability

  • Pricing or listing errors

  • Suspected fraudulent activity

  • Incorrect customer information

  • Shipping restrictions

  • Other circumstances that may prevent successful fulfillment

If we cancel an order after payment has been received, any applicable refund will be handled through the original payment method where possible.

7. Payment

All payments must be completed using the payment methods made available during checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

We use third-party payment providers to securely process transactions. Payment information may be handled according to the respective provider's terms and privacy practices.

8. Shipping & Delivery

Orders are prepared and shipped according to our current shipping procedures.

Delivery times are estimates and may vary depending on location, courier availability, weather, public holidays, and other circumstances outside our control.

For complete information regarding delivery, shipping charges, delays, and damaged packages, please refer to our Shipping Policy.

9. Returns & Refunds

Returns, exchanges, and refunds are subject to the terms outlined in our Return & Refund Policy.

Because tea products may be consumable goods, certain products or situations may not be eligible for return or exchange.

Customers should review our Return & Refund Policy before placing an order.

10. Intellectual Property

All content available on the Solea Teas website, including but not limited to:

  • Logos

  • Brand names

  • Product photography

  • Images

  • Graphics

  • Written content

  • Website design

  • Product descriptions

  • Videos

  • Marketing materials

is owned by or licensed to Solea Teas unless otherwise stated.

You may not reproduce, modify, distribute, publish, sell, or commercially exploit our content without prior written permission.

11. User-Submitted Content

If you submit reviews, comments, photographs, testimonials, or other content to Solea Teas, you agree that we may use, reproduce, display, and publish that content for legitimate business and marketing purposes, subject to applicable law.

You are responsible for ensuring that any content you submit does not:

  • Violate another person's rights

  • Contain unlawful material

  • Infringe intellectual property rights

  • Contain misleading or fraudulent information

  • Include harmful or abusive material

We reserve the right to remove content that violates these requirements.

12. Third-Party Services & Links

Our website may use third-party services and may contain links to websites operated by third parties.

These services may include payment processing, shipping, analytics, marketing, and other business-support services.

Solea Teas is not responsible for the content, policies, security, or practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and policies.

13. Disclaimer

Our website and services are provided on an "as available" basis.

While we make reasonable efforts to maintain accurate information and reliable website functionality, we do not guarantee that:

  • The website will always be available

  • The website will be completely error-free

  • All information will always be current or complete

  • The website will be free from interruptions or technical issues

We reserve the right to modify, suspend, or discontinue any part of our website or services without prior notice.

14. Limitation of Liability

To the fullest extent permitted by applicable law, Solea Teas shall not be liable for indirect, incidental, special, consequential, or other losses arising from your use of our website, products, or services.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

15. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Solea Teas, its representatives, service providers, and affiliates from claims, losses, liabilities, damages, and expenses arising from:

  • Your violation of these Terms

  • Your misuse of our website

  • Your violation of applicable laws

  • Your infringement of another person's rights

16. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

Please review our Privacy Policy for additional information regarding your privacy.

17. Changes to These Terms

We may update or modify these Terms & Conditions from time to time.

Any changes will become effective when the revised Terms are published on this page, unless otherwise stated.

Your continued use of our website after changes are posted means that you accept the updated Terms.

We recommend reviewing this page periodically to remain informed about our current Terms & Conditions.

18. Governing Law

These Terms & Conditions shall be interpreted and governed by the applicable laws and regulations governing Solea Teas and its operations.

Any disputes arising in connection with these Terms shall be handled in accordance with applicable law and the appropriate jurisdiction.

19. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Solea Teas

Email: info@soleateas.com
Phone: 7062945670

We appreciate your trust in Solea Teas and look forward to serving you with care, quality, and thoughtful attention.

Solea Teas

Thoughtfully Selected. Beautifully Enjoyed.